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OneTouch FAQs
      Frequently Asked Questions
  • What are our most popular product?
    The "Flash! Pro3" is the most popular product. It has over 15,000 color photographic images in over 80 categories. It comes with an easy-to-use program used to view, resize and print the images.  back to top

  • What are the benefits of the Flash! Pro3?
    You will save a lot of valuable time looking for good images to teach speech and language. You will also save a lot of money. You would need to spend thousands of dollars to purchase this many printed educational images elsewhere. Printing your own from the Flash! Pro3 works out to around a few cents per picture. We encourage you to compare our products and prices with our competitors throughout the world.  back to top

  • What's special about the images?
    The difference between our images and ordinary photographic images is our images are on a clear background to avoid unnecessary distraction - an important factor when using images for speech and language. Click on the "Samples" tab above for samples and a full list of picture categories.  back to top

  • What are the other features?
    With a single click of the mouse you can: View and print 1, 2, 4, 6 or 8 pictures per page, turn the labels on or off, display the labels in uppercase or lowercase.  back to top

  • Is it easy to use?
    Yes. The software is extremely user-friendly and designed to be used by those with no computer experience.  back to top

  • How does it work?
    Click on the categories and select the pictures you want. The pictures will appear on the screen. Click Print and you have your flashcards. (To see how easy it is, click the "How it works!" tab above).  back to top

  • Can you view and print your own digital pictures as well?
    Yes. With the Flash! Pro3 you can easily view and resize your own digital images and print them on your color printer. You can choose to print 1,2,4,6 or 8 images per page.  back to top

  • Will the Flash! Pro3 work on your computer?
    Yes, the software will run on any PC with Windows 95 or higher including XP, Vista and Windows 7, 8 or higher.  back to top

  • Do we market any other products?
    Yes. We market CD-ROMs to teach kids with learning delays. Click on the "Products" tab above to view more information on our full range of software.  back to top

  • Do we have any Mac software?
    Yes. "My Community" and the "School Rules 1& 2" run on Windows and Mac OSX and higher.  back to top

  • How do you order online?
    Purchasing through our online system is fast, easy and completely secure. To order online click on the "Products" tab above. Select a product for a more detailed description. Scroll down the screen and click "Add to Basket". When you are ready to buy, click on "Buy now". Then click on "New Customer" if this is your first purchase. Fill in the next screen and then click "Continue". Enter your credit card details and then "Submit order". That's it! If you have any difficulties ordering online, get us to phone you back via the "Phone orders" tab above.  back to top

  • Can you order by email?
    Yes. Simply send us an email specifying the product(s) you wish to order, your postal address, contact phone number, your credit card number, name on the card and expiry date. Email us at and we will email you back with an order confirmation.  back to top

  • Is there any tax added on?
    No. You pay no VAT or tax on any of our products.  back to top

  • Is there a delivery charge added on?
    No. We offer free delivery by airmail to any address worldwide.   back to top

  • Is there any other charge?
    No.  back to top

  • What is the usual delivery time?
    Five to seven days for USA and UK. Seven to ten days for all other countries.  back to top

  • Can we send you the software with an invoice?
    Yes. With schools and professional organizations, we can send you the software with an invoice. You can send payment after you receive the goods. Simply email us your postal address, contact name, phone number and the software you require. Email us now at:  back to top

  • Is there a money-back guarantee on our products?
    Yes, there is a 30-day money-back guarantee, less a shipping charge of US$10 per item on all our products.  back to top

  • Can our software be used for typical children as well?
    Many mainstream schools utilize our software as speech, language and communication tools in their classrooms. Also many parents of typical children use them as tools to accelerate their children's learning skills.  back to top

  • Is our software for children only?
    Although the majority of our buyers are parents wanting to teach young children, the software is used widely for children of all ages in all sorts of teaching environments including mainstream schools.  back to top

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